Privacy policy
SP Merch Privacy Policy
Effective Date: January 1, 2025
StagePilot, LLC. ("StagePilot," "we," "our," or "us") values your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or use our services. By accessing our website, you agree to the terms of this Privacy Policy. If you do not agree, please refrain from using our services.
1. Information We Collect
We collect the following types of information:
- Personal Information You Provide: When you make a purchase, sign up for an account, subscribe to our newsletter, or contact us, we may collect your name, email address, phone number, mailing address, payment details, and other personal identifiers.
- Automatically Collected Information: We automatically collect information such as your IP address, browser type, device details, pages visited, time spent on our website, and referring URLs through cookies and similar technologies.
- Payment Information: If you make a purchase, we (or our third-party payment processors) collect payment details such as credit card numbers or other financial information. We do not store payment details ourselves.
2. How We Use Your Information
We use your information for the following purposes:
- To provide, maintain, and improve our services
- To process payments and fulfill orders
- To communicate with you regarding transactions, updates, and promotional offers
- To analyze website usage and enhance user experience
- To detect and prevent fraud or other illegal activities
- To comply with legal obligations
3. Your Choices and Rights
You have the following rights regarding your personal information:
- Access and Correction: You can request access to or correction of your personal data.
- Deletion: You can request the deletion of your personal data, subject to legal requirements.
- Opt-Out of Marketing: You can unsubscribe from marketing emails by following the opt-out instructions in the emails.
- Withdraw Consent: If we rely on your consent to process data, you may withdraw it at any time.
To exercise these rights, contact us at support@stagepilot.com.
4. Data Retention
We retain your personal data only as long as necessary for business purposes or as required by law. The retention period depends on factors such as the nature of the data, legal obligations, and the purposes for which it was collected.
5. How We Share Your Information
We do not sell your personal data. However, we may share it with:
- Service Providers: Third-party vendors who assist with payment processing, website hosting, marketing, and analytics.
- Legal Compliance: Authorities, if required to comply with legal obligations or protect our rights.
- Business Transfers: If StagePilot undergoes a merger, acquisition, or sale, your information may be transferred to the new entity.
6. International Data Transfers
If your information is transferred outside your country, we ensure appropriate safeguards, such as standard contractual clauses or other lawful mechanisms, to protect your data.
7. Security Measures
We implement security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
8. Updates to This Policy
We may update this Privacy Policy periodically. If changes are significant, we will notify you via email or by posting a notice on our website. Your continued use of our services after changes constitute acceptance of the revised policy.
9. Contact Us
For questions regarding this Privacy Policy or to exercise your rights, contact us at:
StagePilot, LLC
8011 Brooks Chapel Rd
Suite 2922
Brentwood, TN 37027
Email: support@stagepilot.com
Phone: 800-218-2409
By using our website, you acknowledge that you have read and understood this Privacy Policy.