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FAQs

When will I receive event itinerary and instructions?‍

Detailed event information will be sent via email 1-2 weeks before the event.

Is ground transportation included with the event?

‍Ground transportation is not included to and from events. Check your itinerary throughout the event for times and locations.

Is my order transferable?‍‍

Please reach out to support@stagepilot.com with any questions.

Can I resell my ticket?

‍Selling of tickets is strictly prohibited and will result in being banned from the event.

When and where will I receive my merchandise?

‍Merchandise will be handed out on site. If, for any reason, merchandise cannot be handed out in person, it will be mailed to the address entered when purchasing your ticket.

Are there any age restrictions to this event?

Yes, all attendees must be 21 years of age or older.

How do I pay in installments?

You can pay in installments by selecting Paypal as your payment method - Paypal offers eligible customers 12 monthly payments or pay in four options that are visible once you log in to your Paypal account to purchase. Installment options subject to vary based on individual Paypal eligibility.

You must be 21 years of age or older to attend this event. Purchasers will receive an email from StagePilot approximately 1-2 weeks before the event with your itinerary, instructions and updated information. Updated information and details will be communicated via email and/or SMS throughout the event. Non purchasers will not be allowed into any Coaches Convention activities. All programs are subject to modification at any time for any reason. At StagePilot's discretion, package merchandise will either be shipped directly to the address provided at purchase (alternate shipping addresses are not permitted) or available for pick-up at the event. If shipped, delivery of such merchandise may occur after the event.